Ron Ashkenas writes:
Business information has exploded at all levels. More importantly, it no longer flows to decision-makers in a predictable, controlled fashion. Not long ago, senior leaders received well-scrubbed financial reports and had regular patterns for reviewing performance, plans, strategies, etc. If anything, they didn't get enough direct data. Now, most leaders not only receive the official reports, but also: a constant stream of emails directly from the field and from customers, internet-based data about markets and competitors, observations from colleagues, and more. It's a data free-for-all.